Returns/Exchange Policy

Returns/Refunds

Before posting your item, you must email us to inform us of your intentions, regarding returning your item.

We do not accept Refunds for change of mind. Please choose carefully.

Our return policy lasts 7 days. If 7 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange.

Buyer is responsible for paying for return shipping cost.

All refunds do not include shipping cost, the shipping cost will be deducted from the total price. 

 

Free Shipping Promotion

All orders that are entitled for free shipping, and are sent back for a refund will have a $10 fee deducted from the refunded amount. This covers shipping and handling cost. Size exchanges will not incur this fee. 

 

Sale items 

Unfortunately sale items cannot be exchanged or refunded. All Sales are final.

 

 To be eligible for a return, your items must meet the conditions below.
  • In its original packaging
  • Unworn
  • Unwashed
  • No perfume smells
  • No tan marks/stains
  • No make up stains
  • With tags attached
  • Receipt of proof of purchase
  • Strictly no exchanges or refunds on Bodysuits due to hygiene reasons.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 2-3 business days.

If by chance your item is faulty or has a defect, please contact us via email to arrange a refund or replacement. Our email address is lipstick_and_champagne@outlook.com

 

Exchanges 

Buyer is responsible for exchange cost. Please include a pre paid satchel with your exchange. If you need to exchange your purchase for the same item in different sizes, we can't guarantee that we will have the same stock in hand. Feel free to send us an email at lipstick_and_champagne@outlook.com  and we will try our best for you.

 

Late or missing refunds

Refunds may take up to 2 business days to process. The refund amount will be returned into your original payment method. If you haven't received your refund, please email us at lipstick_and_champagne@outlook.com






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